Frequently Asked Questions


What kind of work will I be doing as a volunteer attorney?

Volunteer attorneys will assist pro se litigants remotely through our virtual platform, called RemoteLegalServices. Attorneys will provide limited-scope advice and counsel on custody matters. During the two-hour session, volunteer attorneys will help complete court forms and will advise clients on legal standards, relevant pleadings and hearing preparation necessary to successfully navigate child custody litigation.


I don’t know much about the local law. Do you provide training for volunteers?

Yes! With the expectation that most volunteers will not be family law attorneys, we have recorded a training on the required legal standards, relevant custody pleadings and best practices. Pro bono mentors will be available in real time through RemoteLegalServices’s Live Chat function and attorneys will be provided with template hearing preparation outlines, a comprehensive nuts and bolts manual, and access to sample forms and pleadings. The RemoteLegalServices portal will also allow you access to additional resources to answer questions while meeting with the client.



I have Corporate Counsel status; can I still volunteer?

Yes! Attorneys admitted under corporate counsel status in [STATE] may provide pro bono legal services through [ORG] or any other qualified legal aid or [STATE] Supreme Court-approved organization.


Where do I go to volunteer?

Your closest computer! You will meet with clients through the RemoteLegalServices platform, accessible from your home or office computer.


Do I need any special equipment or software?

You will need to have a webcam and a microphone on your computer to use the video chat feature. No other special equipment or software is required.


How much time do I need to volunteer?

The length of each virtual consultation will be two hours or less, depending on the case. We will work with each volunteer attorney to schedule volunteer slots that work with your schedule and availability.


What is the extent of my engagement with the client?

RemoteLegalServices provides limited-scope advice to pro se litigants. Your engagement with the client ends at the conclusion of your video chat session. You will not be required to provide legal assistance beyond the two-hour remote consultation.


After my volunteer service, how can I get comments or suggestions to you?

Every attorney will be asked to fill out a brief Attorney Satisfaction Survey after volunteering. We are always open to feedback from our volunteers.


Why should I volunteer with RemoteLegalServices?

By volunteering your time to help a client through RemoteLegalServices, you are providing legal assistance to one of the many custody litigants without legal counsel in [STATE]. Custody matters involve highly personal and emotional issues, and by volunteering with RemoteLegalServices, you are providing critical legal advice and helping litigants be the best self-advocates possible! You will have the opportunity to use your unique set of legal skills to satisfy an unmet need and will also gain legal experience in a new area of law.

Additionally, we provide primary malpractice coverage and all attorneys can accrue one hour of [STATE] CLE credit for every six hours of volunteering with RemoteLegalServices.


How can I become a volunteer for RemoteLegalServices?

If you are interested in volunteering, please fill out our Volunteer Attorney Interest Form or contact us at [EMAIL].